How can I get my tool repaired if the warranty period has ended?

Tools no longer covered under warranty can still be repaired at any of our authorised service locations. A cost estimate will be presented before any repairs take place, where you will have the option to either accept or reject the repair.

How can I arrange a warranty repair?

Please return your complete tool (with batteries and chargers if applicable) along with your reciept to either the place of purchase or any Authorised Bosch Service Dealer to arrange a repair.

What happens if I refuse the cost estimate?

For what ever reason if you do not accept the repair estimate you can select to either have the tool recycled or have the tool returned to you. Please note that a diagnostic and return fee may apply.

Bosch Repair Service

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Bosch repair service

Is your Bosch device defective? We want to change that as soon as possible. Thanks to our repair service, you will receive your device in immaculate condition.

The Bosch repair service

Our Bosch Power Tools are durable, reliable and meet high quality standards. Even so, sometimes a tool needs maintenance or repair. Our Bosch Service centre undertakes all tool repairs, including warranty claims. Bosch offers you two alternative ways of using its Repair Service: option A. either send your faulty tool directly to our BOSCH Service Centre Address: Building number 22 | Kamal El Din Hussein Street | Sheraton Buildings | P.O. Box 11 799 | Cairo | EGYPT or option B. return your tool to the place of purchase.

These are the steps for Bosch repairs in case you are contacting the dealer:

Step 1: Return your tool to the place of purchase.
Step 2: The tool will be shipped to our service location for repair.
Step 3: Once repaired your tool will be shipped back to the place of purchase.
Step 4: Your tool is now ready for collection! If you have any questions, please call customer service for support.

These are the advantages of Bosch repair:

Fast processing including collection, repair and delivery
Repairs completed by qualified experts
Security check after each repair
Use of original spare parts