All advantages at a glance
Questions & answers
In general, MyBosch can be used with all browsers. However, we recommend that the latest version of the browser always be used. Since October 2018, for security reasons we have excluded very old browser versions (2010-2014). This means that these browser versions no longer have access to MyBosch:
• Internet Explorer <=8
• Android < 4.4
• Safari < 7
MyBosch offers an extended warranty period of 3 instead of 2 years on your newly purchased Bosch DIY power tools, garden tools or measuring tools.
The log-in or registration window has the function "Forgotten password".
In most cases, this is because the mail containing the confirmation link was automatically placed in the spam directory. So please have a look there.
For MyBosch: If the e-mail is not in the spam directory, please simply contact us via the MyBosch contact form.
For DIY App: If the mail did not end up in the spam folder, please contact our app support at [email protected]
Registration is required for participation in MyBosch and for the warranty extension.
Log into MyBosch. In your personal profile under "Account and personal data" you can cancel your MyBosch account. But please bear in mind that we cannot cancel your MyBosch account during a warranty extension.
For registration, a valid e-mail address and a password are required. Entering a user name is optional.
Since we want to guarantee you a fast service procedure in a repair case, we can provide MyBosch only in countries with their own service centre. Unfortunately, we don’t have a service centre in every country. Exceptions are Ireland (users can register in UK) and Luxembourg (users can register in France or Germany).
If you give your telephone number, we will be able to contact you in event of any queries, e.g. regarding a repair or participation in a promotion, and thus maintain the excellent service quality.
No, unfortunately you cannot register with your existing Facebook account.
With the contact form on MyBosch, you can contact us to give feedback and suggestions for improvements quickly and without problem.
In most cases, this is because the mail containing the activation link was automatically placed in the spam directory. So please have a look there.
If the e-mail is not in the spam directory, please simply contact us via the MyBosch contact form.
In most cases, this is because for some time now a Bosch ID has been required, in addition to the MyBosch account, in order to log in. The advantage here is that you can access all Bosch applications with the same access data. However, for this purpose you have to briefly log in again. Simply go to the "Registration" window on MyBosch and register with the e-mail address that you also use for your MyBosch account so that we can merge your data (warranty extensions, etc.). After you have registered for a Bosch ID, you will receive an e-mail with the activation link. After you have clicked on this link, you can log in to MyBosch in the normal way.
After logging in, please click on "My MyBosch account", the following page will then open: "My personal data". There you can change all the settings as you wish. After completing the changes, please save by clicking below.
Yes. You can change your e-mail address manually under "My MyBosch account".
Also tools from other manufacturers can be registered on MyBosch. However, the warranty extension and other services and information apply only for Bosch DIY power tools, garden tools and measuring tools.
No. Only Bosch DIY tools can be registered for the warranty extension on MyBosch. However, you can register them as other tools in your virtual workshop.
Bosch Professional tools can be registered on the following page:
No. You can get the appropriate spare parts for your tools in the spare parts shop, which can be found at Bosch-diy.com under Service.
The purchase of tools and material is not possible on MyBosch.
For questions on the appropriate tool, you should preferably contact our Service via our Service Hotline directly, or contact your trusted dealer directly.
When you register a newly purchased Bosch power tool, garden tool or measuring tool for DIYers, your warranty is extended from 2 to 3 years.
Under "My tools" you can delete the respective tool via "Process page". Should you accidentally delete a tool that was registered for a warranty extension, you can still find the most important data of the warranty extension in the overview under "Warranty extension".
There are product categories, for example vacuum cleaners or hot-air guns, whose serial numbers are not in the usual place (on the product tag). For these product categories, it is not necessary to input the serial number in order to obtain a warranty extension.
However, should it happen that you have purchased a Bosch DIY tool and there is no serial number, you can contact our Service Hotline.
As we check the validity of the serial numbers, that actually should not happen. The serial number consists only of numbers and letters. It may be that you mixed up 0 and O. The serial number as a rule still consists of 9 digits. If not, please contact our Service Hotline.
Yes, promotional tools and tools acquired abroad can also be registered on MyBosch.
The 3-year warranty for replaced tools will be transferred to the replacement tool. Accordingly, the users have to replace the serial number of the retained tool with that of the replacement tool in their Tools area.
You can contact our Support via the contact form or our Service Hotline. You can find both on MyBosch under Service.
For questions on our Bosch DIY tools, our Service Hotline will be pleased to assist you.
For questions concerning data protection, please feel free to contact our Service Hotline. They will forward your question to the respective department.
You will find the imprint on the MyBosch homepage in the footer. You will find the data protection information in the footer. You will find the General Terms and Conditions of Business directly on the MyBosch homepage on Bosch-diy.com under MyBosch.
The link for registration on our "MyBosch" portal for warranty extension of Bosch DIY tools is: MyBosch-tools.com
The manufacturer's warranty period for the private end user is 2 years.
The warranty can be extended for Bosch DIY power tools, garden tools or measuring tools via MyBosch. For this purpose, it is necessary to register on MyBosch.
All DIY and measuring tools, as well as garden tools from Bosch DIY.
These products are excluded from the warranty extension.
Up to 4 weeks after purchase. The date on the receipt is decisive.
You will find the warranty certificate in MyBosch under "My tools", click on "Warranty extensions". When you click on the respective tool, you will go directly to the warranty certificate. The PDF document opens automatically and you can print out the warranty certificate.
If only the name of the tool is incorrect, but the bare tool and serial number are correct, you needn't do anything. If these two important numbers are incorrect, please contact our Service Hotline
Yes, you can still extend the warranty of your tool. Instead of the purchase receipt, simply upload your prize confirmation/promotion participation confirmation. This will be accepted in place of a receipt.
There seems to be a technical problem here. Please contact our Service via the Service Hotline.
The tool does not seem to be entered completely in our database. We will track these attempts (e-mail, bare tool number, date). You will receive an e-mail as soon as it is possible to register the tool, and will also be able to register the tool after expiry of the 4-week deadline.
To ensure a smooth process for the warranty extension, it is necessary to ask for certain information. Product-specific data are required in order to prevent an incorrect entry or to identify the tool exactly. Personal data are required in order to assign the registered tool to a real person. This is necessary in order to prevent or clarify incorrect entries or the misuse of product information by third parties.
The personal data will not be used for marketing purposes without a declaration of consent.
Should you have any further questions regarding certain information, please feel free to contact our Service Hotline.
Yes, it is mandatory to consent to marketing permission in case of warranty extension. We offer the user added value (extended warranty) in exchange for the marketing rights.
It is not really unpleasant for you, you only have to click on a box for the warranty extension. We give you an extended warranty at no additional cost. The extended warranty, on the other hand, will incur additional costs for Bosch Power Tools. In return for free use, we ask you for permission to contact you for marketing purposes.
In general, we contact you once or twice a month by e-mail (newsletter).
In general, we contact you once or twice a month by e-mail (newsletter). There is no telephone contact. Only in very rare exceptional cases will you be contacted by telephone if we have your telephone number. However, we are also entitled to contact you by post and push notification.
Yes, the marketing consent can be revoked at any time by sending us a request by e-mail or by using the "Unsubscribe" function in the newsletter.