修理が必要な商品の受付には2通りの方法があります。 A) 購入された販売店様にお持ち込みいただく場合。 B) 当社サービスセンターに直接修理をご依頼いただく場合。
Please return your complete tool (with batteries and chargers if applicable) along with your reciept to either the place of purchase or any Authorised Bosch Service Dealer to arrange a repair.
Products for collection must be securely boxed to prevent damage during transportation. Our carrier may also refuse to take items inadequately packaged.
Tools no longer covered under warranty can still be repaired at any of our authorised service locations. A cost estimate will be presented before any repairs take place, where you will have the option to either accept or reject the repair.
For what ever reason if you do not accept the repair estimate you can select to either have the tool recycled or have the tool returned to you. Please note that a diagnostic and return fee may apply.
We aim to have your tool repaired within 5 working days (excluding shipping times).
After a charged repair, you are entitled to 3 months additional warranty on the parts and labour.