After making use of the Bosch repair service, your devices will be returned to you in top condition.

Bosch repair service

Is your Bosch device defective? We want to change that as soon as possible. Thanks to our repair service, you will receive your device in immaculate condition.

The Bosch repair service

Our Bosch Power Tools are durable, reliable and meet high quality standards. Even so, sometimes a tool needs maintenance or repair. Our Bosch Service centre undertakes all tool repairs, including warranty claims. Bosch offers you two alternative ways of using its Repair Service: option A. either send your faulty tool directly to the Bosch Service centre: Powerwell Service Centre Pte Ltd Address: Ang Mo Kio Ave 10, #01-02 Techplace 1, Blk 4012, Singapore 569628, or option B. return your tool to the place of purchase.

Bosch DIY enthusiast tool

These are the steps for Bosch repairs in case you are contacting the dealer:

Step 1: Return your tool to the place of purchase.
Step 2: The tool will be shipped to our service location for repair.
Step 3: Once repaired your tool will be shipped back to the place of purchase.
Step 4: Your tool is now ready for collection! If you have any questions, please call customer service for support.
Bosch devices in top condition

These are the advantages of Bosch repair:

Fast processing in 3–5 days including collection, repair and delivery
Repairs completed by qualified experts
Security check after each repair
Use of original spare parts

Fast and reliable Bosch repair service

Minimal downtimes with the Bosch repair service: you get your tool back in perfect condition.

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Warranty conditions

You can find the warranty terms here:

Repair service FAQs

Where can I have my tools repaired?

Your faulty tool can be sent directly to our service centre. Another option is to hand it in at your local retailer or DIY store. When sending it to us directly, it is important to ensure that the repair order form is filled in and enclosed with the faulty tool, thus enabling your order to be processed quickly.

How can I arrange a warranty repair?

Please return your complete tool (with batteries and chargers if applicable) along with your reciept to either the place of purchase or any Authorised Bosch Service Dealer to arrange a repair.

How do I pack the tool?

Products for collection must be securely boxed to prevent damage during transportation. Our carrier may also refuse to take items inadequately packaged.

How can I get my tool repaired if the warranty period has ended?

Tools no longer covered under warranty can still be repaired at any of our authorised service locations. A cost estimate will be presented before any repairs take place, where you will have the option to either accept or reject the repair. 

What happens if I refuse the cost estimate?

You can decide if the tool remains at the service centre and is recycled there, or if you would like to have it back. In this case, there is a handling charge of 17.85 £, plus shipping costs of 7.14 £ (incl. VAT).

How long does a repair take?

You normally receive the repaired tool back after three to five working days at the latest.

Am I entitled to a guarantee service after a repair?

After a charged repair, you are entitled to 3 months additional warranty on the parts and labour.