The Bosch repair service
Our Bosch Power Tools are durable, reliable and meet high quality standards. Even so, sometimes a tool needs maintenance or repair. Our Bosch Service centre undertakes all tool repairs, including warranty claims. Bosch offers you two alternative ways of using its Repair Service: option A. either send your faulty tool directly to the Bosch Service centre: Powerwell Service Centre Pte Ltd Address: Ang Mo Kio Ave 10, #01-02 Techplace 1, Blk 4012, Singapore 569628, or option B. return your tool to the place of purchase.
Minimal downtimes with the Bosch repair service: you get your tool back in perfect condition.
Repair service FAQs
Your faulty tool can be sent directly to our service centre. Another option is to hand it in at your local retailer or DIY store. When sending it to us directly, it is important to ensure that the repair order form is filled in and enclosed with the faulty tool, thus enabling your order to be processed quickly.
Please return your complete tool (with batteries and chargers if applicable) along with your reciept to either the place of purchase or any Authorised Bosch Service Dealer to arrange a repair.
Products for collection must be securely boxed to prevent damage during transportation. Our carrier may also refuse to take items inadequately packaged.
Tools no longer covered under warranty can still be repaired at any of our authorised service locations. A cost estimate will be presented before any repairs take place, where you will have the option to either accept or reject the repair.
You can decide if the tool remains at the service centre and is recycled there, or if you would like to have it back. In this case, there is a handling charge of 17.85 £, plus shipping costs of 7.14 £ (incl. VAT).
You normally receive the repaired tool back after three to five working days at the latest.
After a charged repair, you are entitled to 3 months additional warranty on the parts and labour.