The Bosch repair service
Our Bosch Power Tools are durable, reliable and meet high quality standards. Even so, sometimes a tool needs maintenance or repair. Our Bosch Service centres and Authorised Bosch Service Dealers undertake all tool repairs, including guarantee claims. Bosch offers you two alternative ways of using its Repair Service: option A. either send your faulty tool directly to the nearest Bosch Service centre, or option B. return your tool to the place of purchase.
Minimal downtimes with the Bosch repair service: you get your tool back in perfect condition.
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Repair service FAQs
Please return your complete tool (with batteries and chargers if applicable) along with your reciept to either the place of purchase or any Authorised Bosch Service Dealer to arrange a repair.
Products for collection must be securely boxed to prevent damage during transportation. Our carrier may also refuse to take items inadequately packaged.
Tools no longer covered under warranty can still be repaired at any of our authorised service locations. A cost estimate will be presented before any repairs take place, where you will have the option to either accept or reject the repair.
For what ever reason if you do not accept the repair estimate you can select to either have the tool recycled or have the tool returned to you. Please note that a diagnostic and return fee may apply.
We aim to have your tool repaired within 5 working days (excluding shipping times).
After a charged repair, you are entitled to 3 months additional warranty on the parts and labour.