Bosch Repair Service

Bosch repair service

Is your Bosch device defective? We want to change that as soon as possible. Thanks to our repair service, you will receive your device in immaculate condition.

Find your nearest service centre

The Bosch repair service

Our Bosch Power Tools are durable, reliable and meet high quality standards. Even so, sometimes a tool needs maintenance or repair. Our Bosch Service centres and Authorised Bosch Service Dealers undertake all tool repairs, including guarantee claims. Bosch offers you two alternative ways of using its Repair Service: option A. either send your faulty tool directly to the nearest Bosch Service centre, or option B. return your tool to the place of purchase.

These are the steps for Bosch repairs:

Step 1: Fast processing in a few days
Step 2: Repairs completed by qualified experts

Bosch Warranty Repair

When making a claim under warranty, the receipt or original proof of purchase bearing the date and store of purchase must be submitted. For extended warranty, a copy of the warranty confirmation certificate must be provided additionally.
Please always present the complete product (including all batteries and charger for cordless tools) to your power tool or service dealer.
The Bosch warranty covers manufacturing and material faults only and does not apply to misused, damaged or tampered with tools.

Fast and reliable Bosch repair service

Minimal downtimes with the Bosch repair service: you get your tool back in perfect condition.

You return your tool to Bosch dealer

Repair shipment

Tool repaired

Return shipment

Bosch Support

Simply write us a message via our contact form.

E-mail contact form

Service Hotline

For all questions on our products, applications and our After Sales Service:
Have any questions about our products and applications?

Johannesburg

+27 11 493 9375

Natal

+27 31 701 2120

Cape Town

+27 21 551 2577

Monday - Friday:

08:00 - 16:30

Retailers near you

Please enter a postcode, street or city to quickly find the nearest Bosch retailer.

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Repair service FAQs

Where can I have my tools repaired?

All faulty tools can be sent to either our BSC's, ASD's or the dealer that it was bought from and they will be sent to the BSC.

Click > here for a full list of service locations.

How can I arrange a warranty repair?

Please return your complete tool (with batteries and chargers if applicable) along with your reciept to either the place of purchase or any Authorised Bosch Service Dealer to arrange a repair.

How do I pack the tool for repair?

Products for collection must be securely boxed to prevent damage during transportation. Our carrier may also refuse to take items inadequately packaged.

How can I get my tool repaired if the warranty period has ended?

Tools no longer covered under warranty can still be repaired at any of our authorised service locations. A cost estimate will be presented before any repairs take place, where you will have the option to either accept or reject the repair.

What happens if I reject the repair estimate?

For what ever reason if you do not accept the repair estimate you can select to either have the tool recycled or have the tool returned to you. Please note that a diagnostic and return fee may apply.

How long will the repair typically take?

We aim to have your tool repaired within 5 working days (excluding shipping times).

Am I entitled to a warranty service after a repair?

After a charged repair, you are entitled to 3 months additional warranty on the parts and labour.