It is important that the device and serial number are correct. If this is the case, you don't have to do anything. If these two pieces of information are incorrect, please contact our customer service.

The camera scan function on the Bosch DIY app was developed for smartphones manufactured after 2014. Older models may have problems with the scan function. Other functions such as manual tool registration are not tied to any technical requirements.

On the login or registration window there is a "Forgot your password" function. Select this to reset your password.

In most cases, this is because the email ended up in the Junk Mail folder automatically. Please check there again. If the e-mail did not end up in the Junk Mail folder, please contact our customer service for assistance.

Bosch DIY is a free application that does not require official termination. If you want to delete your Bosch DIY access and all data entered there, please log in one last time. You can delete your MyBosch account in the settings under "Account". However, please note that we cannot delete your MyBosch account if you have an ongoing 3-year guarantee contract.

You can use the contact form to reach us quickly and easily and give us feedback or suggestions for improvement. There is also a direct feedback option in the Bosch DIY App under "More" in the menu.

Log in to your account with your existing details and open the settings. Here you have the possibility to update your personal data.

Access to the data in your Bosch DIY customer account is only possible after entering your email and password. Therefore, keep them in a safe place and never pass them on to third parties. We will never ask you for your password.

The device and guarantee data are stored centrally at Bosch. This data serves as proof in the event of a guarantee claim. In addition, with your consent, your data will be used for information purposes such as the Bosch newsletter. You can find more information in the data protection information.

The data is stored on servers within the EU. Our server operator has contractually committed to complying with European data protection standards.

The imprint, the data protection information, the usage information and the terms and conditions of our shop can be found in the footer of www.bosch-diy.com.

SingleKey-ID enables convenient access to websites, shops, apps and services from many different brands with just one login.

Only one SingleKey ID can be registered per email address. If you have forgotten your SingleKey ID password, you can reset it on the login page.

This can happen in rare cases and is usually due to the quality of our data. In this case you would be able to manually apply for the 3-year guarantee by contacting our after-sales service, stating the product number, serial number and date of purchase of the device. 0344 736 0109 (Monday - Friday: 8 a.m. - 5 p.m.).

Yes, consent to the use of your data for marketing purposes can be revoked at any time by clicking on "Unsubscribe" in the newsletter. Alternatively, you can also click here: https://request.privacy-bosch.com/.

If you have any questions about Bosch DIY, our customer service will be happy to help. You can reach us via the contact form at: https://www.bosch-diy.com/gb/en/service/contact-form and by phone at: 0344 736 0109 (Monday - Friday: 8 a.m. - 5 p.m.).

At Bosch DIY, users receive a 3-year guarantee on green Bosch DIY tools after tool registration. 3-year guarantee on tools from our craftsman area (blue devices) can be registered in PRO360.

If the nameplate is not recognized, for example due to poor legibility or lighting conditions, there is the option of entering the device data manually. To do this, switch to the manual registration process and follow the instructions in the application.

Bosch Power Tools grants a 3-year guarantee after registering the tool and providing all device data within 4 weeks of purchasing the tool. If the registration does not work, please check that all required data (product and serial number, date of purchase, retailer) are entered and that the date of purchase is no longer than 4 weeks from the date of registration. Contact customer service for further assistance.

In this case, all data on this device will be deleted in Bosch DIY. However, you can add the device back to your device list at any time. If you have accepted the offer of the 3-year guarantee, devices will only be archived and not deleted, since there is a guarantee contract with Bosch Power Tools. For the transfer of guarantee claims to third parties (e.g. in the event of resale), please contact our customer service.

You can find our guarantee conditions here.

You can find suitable spare parts for your tools in the spare parts shop at https://www.boschtoolservice.com/gb/en/boschdiy/spareparts/search.